Guided onboarding: your CMMS set up with the Smart Sailors team

You can start on your own, in a minute. If you would rather we built your CMMS with you, guided onboarding brings together everything you need to start on solid ground: data migration, configuration, two online training sessions and enhanced support through the first weeks. €500 excl. VAT per vessel, one-off, always itemised in the quote and never charged without written agreement.

What guided onboarding includes

Migration and import of your data

Your vessels, equipment, maintenance plan and parts catalogue are brought across from your spreadsheets and notebooks. We do the data entry with you; you retype nothing.

Maintenance plan and equipment tree set-up

The software adapts to your organisation, not the other way round: equipment tree, intervals, reading thresholds, roles and permissions vessel by vessel.

Two online training sessions

One getting-started session for ship and office, one session dedicated to the maintenance plan. Your teams are autonomous from the first week.

Two sessions, then enhanced support through the first weeks

Session 1: getting started with the software

Tour of the modules and features, what each team does day to day in the tool, questions and answers. Format: 1h30 by video call, ship and office together or separately.

Session 2: your maintenance plan

Review of the imported plan, intervals and thresholds, creating and closing a job from start to finish, so you are independent afterwards. Format: 1h by video call.

Phone support

During onboarding, a contact you can reach directly to unblock your teams and keep your project moving.

Video support

Our team can share its screen with your people to show them how to proceed whenever they run into difficulty.

Live chat

A chat window is also available to ask our team your questions and get a written answer.

Smart Sailors Academy

A wide range of precise, detailed articles show you how every part of the software works. Several video tutorials are available too.

Why get onboarding support

What good is software if your people do not know how to use it, or do not see the value a good tool brings to their day?
Autonomy
We make sure your people master every tool we put in their hands.
Motivation
We show each participant how using Smart Sailors will make their day easier.
Efficiency
We support you for an optimal rollout of your CMMS.

Any questions?

Something specific in mind? Write to us👇
“It was quick and very clear, thank you for your support”
Robert Berringer
Chief Engineer
“The application is intuitive and does exactly what we were looking for."
Chantal Bajaj
Purchasing Manager
“Thank you for your help with the setup, I hardly had to change anything in my daily routine.”
Malcolm Puggioni
Technical Director

Request guided onboarding

Tell us how many vessels you operate and where your data lives today. We come back to you with a quote and a schedule.
Thank you for your request! We will get back to you very soon.
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