The CMMS for service vessels: offshore, wind farms, research campaigns

CTVs under availability contracts, SOVs on rotation, oceanographic vessels on missions lasting months: here a breakdown is paid in contractual penalties or in lost days of science. Smart Sailors plans the maintenance, secures the critical spares and works without a network, where your vessels work.

What your contracts demand of your maintenance

Offshore wind CTVs, research vessels, service units: three constraints that leave no margin.

Availability is contractual, therefore penalised

A CTV under contract with a wind farm operator commits to an availability rate. Every day of unplanned downtime is paid in penalties, then in credibility when the contract comes up for renewal. Maintenance therefore has to align with weather windows and planned rotations, supported by availability indicators that are measured and can be produced, and which become your strongest argument when the next contract is signed.

Far from everything, a missing part becomes a casualty

Three hundred miles from the nearest supplier, a bilge pump without a spare turns into a diversion. Preparing a mission is above all a stock exercise: critical spares by vessel and by campaign, alert thresholds, transfers between units. Our full method appears in the article on spare parts management at sea.

Real usage sets the pace, not the calendar

One offshore wind season wears a CTV faster than three winters spent in port. Calendar intervals over-service some units and under-service others. Only the meters, engine hours, cycles and data from the NMEA 2000 bus, reflect real wear and trigger jobs at the right moment.

700+

vessels tracked, including port service units, oceanographic research vessels and expedition yachts.

Transport Canada

two Canadian federal departments co-funded our safety developments, an international recognition of the expertise.

Offline

entry on board without a network for weeks, syncing in port or over satellite.

−35 %

maintenance costs recorded by equipped clients, before counting the penalties avoided.

They chose Smart Sailors

What Smart Sailors changes for a service vessel operator

Contractual availability is won ashore, before sailing.

Availability actually held

Preventive maintenance aligned with weather windows and rotations: downtime is planned and penalties are avoided.

Explore the Maintenance module →

Critical spares on board

Stock by vessel and by mission, alert thresholds and transfers between units, to avoid running short far from any supplier.

Explore the Inventory module →

Meters that reflect real usage

Engine hours, cycles and bus data: maintenance triggers on actual wear rather than on a theoretical calendar.

Explore the Meters module →

An app designed for no network

The mobile app works offline and syncs on return: the crew logs on board while the office keeps visibility.

Explore the mobile app →

A wind farm rotation, from departure to reporting

Monday, 04:30. The CTV sails for a fourteen-day rotation on the farm. On board, the chief engineer logs the meters on mobile; the network disappeared ten miles out, which makes no difference to the app. On the sixth day an alert flags a consumption drift on the starboard engine. The observation joins the synchronisation queue and, at the next satellite window, the office receives it, then positions an oil analysis and a technician for the crew change call.

Fourteenth day, a thirty-six hour call: the job is carried out, the parts had been reserved, and the 500-hour service is closed within the same window. The monthly report for the wind farm client goes out with its availability indicators and no unplanned downtime over the period. Our article on maintenance for CTVs and SOVs describes this organisation.

Operational before the next mission

A rollout designed for vessels that rarely return to their home port.

Day 1: the fleet is modelled

Vessels, critical equipment, maker's plans and existing history are imported, including from your current tracking spreadsheets.

Week 1: ships become autonomous

Crews are trained on offline mobile entry while the office configures its dashboards by vessel and by contract.

Mission 1: the evidence follows

Timestamped reports, contractual indicators and consumption per sea day: the first client report comes out of the platform.

Offshore and service vessel resources

Methods drawn from the service fleets we equip.

Frequently asked questions from service vessel operators

How long does the app hold without a connection?

There is no practical limit. Entries accumulate on board for weeks and synchronise when the network returns or over a satellite link. Research vessels on campaigns lasting several months work this way.

Can we produce the indicators our contracts require?

Yes: availability per vessel, MTBF, MTTR and work order backlog, measured continuously and exportable for your client reports. Our article on maritime maintenance indicators covers how they are calculated.

Do you handle part transfers between vessels?

Yes: stock by vessel and by shore store, traced transfers between units, alert thresholds per critical part and automatic generation of purchase requests.

Can engine data feed the maintenance plan?

Meters accept imported or logged data. The condition-based approach, triggering on real usage and condition, is described in our article on NMEA 2000 and condition-based maintenance.

What budget for a fleet of service vessels?

From €10 to €150 per vessel per month depending on the modules, with published pricing, a thirty-day free trial, guided rollout and data exportable at any time.

Your contracts demand availability. Demonstrate it.

Timestamped job reports, indicators per vessel, exportable data. Thirty-day free trial.